Gallery Hills (“Gallery Hills,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through the Gallery Hills website (the “Site”).
By using our Site, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
When you visit or make a purchase from Gallery Hills, we may collect certain personal information necessary to operate our website, process orders, provide customer service, and improve your shopping experience.
Information You Provide to Us
This may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Account information, if you create an account
- Information you provide when contacting customer service
Payment information is processed through Shopify and/or our authorized payment providers. Gallery Hills generally does not receive or store your complete credit or debit card number.
Information Collected Automatically
When you browse our Site, certain information may be collected automatically, including:
- IP address
- Browser and device information
- General location information
- Pages or products you view
- Referring websites
- Website interactions
- Cookie and similar technology information
We use this information to operate the Site, understand how customers interact with Gallery Hills, improve our website, and help detect fraud or suspicious activity.
HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and tracking information
- Communicate with you regarding an order or customer-service request
- Detect and prevent fraud, chargebacks, or other unauthorized activity
- Maintain and improve our website
- Analyze website traffic and customer interactions
- Provide marketing communications when you have chosen to receive them
- Comply with applicable legal and regulatory requirements
HOW WE SHARE INFORMATION
We may share personal information with trusted third parties when necessary to operate Gallery Hills and provide our services.
These parties may include:
- Shopify, which powers our online store
- Payment processors
- Shipping and fulfillment providers
- Website hosting and technology providers
- Analytics providers
- Marketing and advertising providers
- Professional advisers or service providers
- Government authorities or law enforcement when required by law
These service providers may only receive information reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.
We do not sell customer personal information for money.
Depending on the advertising, analytics, or marketing technologies enabled on our Site, certain information may be considered “shared” for targeted or cross-context behavioral advertising under some privacy laws. Where required by law, customers may opt out through the privacy controls or cookie settings available on our Site.
SHOPIFY
Our online store is hosted by Shopify. Shopify processes certain personal information on our behalf in order to provide the technology necessary to operate our online store, checkout, payments, fraud prevention, and related services.
For additional information regarding Shopify’s privacy practices, please review Shopify’s Privacy Policy.
COOKIES AND TRACKING TECHNOLOGIES
Gallery Hills and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Site.
These technologies may be used to:
- Keep items in your shopping cart
- Remember your preferences
- Operate checkout and customer accounts
- Understand website traffic and performance
- Detect fraud and security issues
- Measure the effectiveness of marketing
- Provide advertising where applicable
You can control certain cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site.
Disabling certain cookies may prevent portions of the Site from functioning properly.
MARKETING COMMUNICATIONS
If you choose to receive marketing communications from Gallery Hills, we may use your email address, phone number, or other contact information to send information regarding new releases, restocks, events, promotions, or other Gallery Hills updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
Transactional communications regarding purchases, shipping, customer service, account security, or other necessary business matters are not considered marketing communications.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information and why it was collected.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain uses or sharing of personal information
- Withdraw consent where processing is based on consent
- Appeal certain privacy-related decisions where applicable
Gallery Hills will not discriminate against you for exercising privacy rights provided by applicable law.
To submit a privacy request, contact us at info.galleryhills@gmail.com.
We may need to verify your identity before processing certain requests.
CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on whether those laws apply to Gallery Hills and the particular request, these rights may include the right to know, access, correct, or delete personal information and the right to opt out of certain sales or sharing of personal information.
Where legally required, Gallery Hills will also recognize applicable browser-based opt-out preference signals.
California residents may contact us at info.galleryhills@gmail.com to submit a privacy request.
INTERNATIONAL CUSTOMERS
Gallery Hills is based in the United States. If you access our Site or place an order from outside the United States, your information may be transferred to and processed in the United States, Canada, or other countries where Shopify or our service providers operate.
Customers located in the European Economic Area, United Kingdom, or other jurisdictions may have additional rights under their local privacy laws, including rights relating to access, correction, deletion, restriction, objection, or portability of personal information.
SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we process.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
CHILDREN’S PRIVACY
Gallery Hills is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
LEGAL DISCLOSURES
We may disclose personal information if reasonably necessary to:
- Comply with applicable laws or regulations
- Respond to subpoenas, court orders, or other lawful requests
- Protect the rights, property, or safety of Gallery Hills, our customers, or others
- Investigate suspected fraud, abuse, or violations of our policies
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.
When changes are made, we will update the “Last Updated” date shown at the top of this policy.
CONTACT US
If you have questions about this Privacy Policy, would like to exercise a privacy right, or have a privacy-related concern, please contact:
Gallery Hills
Email: info.galleryhills@gmail.com
Website: Gallery Hills